Doc-Pad by NeoGraft Technologies
App support
For questions about Doc-Pad, account access, clinic setup, backups, records or app behaviour, email our support contact:
Include in your message
- App name: Doc-Pad
- Android package:
com.rxpad.app - Clinic name and your authorised role
- A clear description of the issue and the steps that led to it
- Your device model and Android version, if relevant
Do not include passwords, one-time passwords (OTPs) or unnecessary patient information. If a report or screenshot is needed, remove information that is not required to investigate the issue.
Important
Doc-Pad is a record and workflow tool, not an emergency service or a substitute for medical judgement. For urgent medical concerns, seek appropriate local emergency or professional care.